Shipping Policy

At Gilbertie’s Home Fragrances, we’re committed to delivering your favorite scents safely and efficiently — right to your door.

 

 

Shipping Coverage

 

We currently offer nationwide shipping across the United States. All orders are shipped from our facility in Westport, Connecticut, ensuring quality care from our hands to your home.

 

 

Processing Time

 

Orders are typically processed within 2–3 business days after payment is received. During peak holiday seasons, processing times may be slightly longer, but we’ll always do our best to ship as quickly as possible.

 

 

Shipping Methods & Rates

 

Shipping rates are calculated at checkout based on your delivery address and order weight. You’ll receive a tracking number once your order has shipped so you can follow it to your doorstep.

 

 

Delivery Time

 

Most orders arrive within 5–10 business days after shipment, depending on your location and carrier service.

 

 

Damaged or Lost Packages

 

If your package arrives damaged or goes missing in transit, please contact us within 10 days of delivery at info@gilbertieshomefragrances.com, and we’ll assist you with a replacement or claim.

 

 

International Shipping

 

At this time, we only ship within the United States. We look forward to expanding international delivery options in the future.